Support
Help
Write to support@declama.app — in English, German, French, Spanish or Italian. We usually
reply within two working days. For bugs, add your iPhone model, iOS version and what you did right before it happened.
- How do I restore Pro on a new iPhone?
- Sign in with the same Apple ID, open Settings → Declama Pro → Restore purchases, or tap Restore on any Pro screen.
- How do I cancel my subscription?
- Settings → your name → Subscriptions → Declama Pro, or Settings → Declama Pro → Manage subscription in the app. Cancel at least 24 hours before the period or trial ends; Pro stays active until then.
- How do I get a refund?
- Refunds are processed by Apple: reportaproblem.apple.com.
- Why do I need Pro after my first take?
- Your first take and its full analysis are free, so you can see exactly what Declama does. Recording more takes, comparing Take 2 with Take 1 and the daily warm-up are part of Pro. The trial shows the date and price before you start, and we remind you before it ends.
- Which languages can I practise in?
- English, German, French, Spanish and Italian. Choose your speech language in onboarding or in Settings; tips stay in your app language.
- My analysis didn’t finish. Did I lose my take?
- No. The recording stays on your iPhone until the analysis arrives. Open it from Takes and tap Try again when you’re online.
- Where is my data, and how do I delete it?
- Your takes are stored on your iPhone; recordings are sent only to analyze a take and are not kept on our servers. Deleting the app deletes your takes. See the Privacy Policy for analytics and crash reports.